Privacy Policy

Mountain Manufacturing (“Mountain Manufacturing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or otherwise interact with us (collectively, the “Services”).

We may collect information you provide directly, including:

• Contact information: name, company name, email address, phone number, mailing address
   
• Business and quote information: project details, specifications, part drawings, RFQs, purchase orders, shipping/billing info, and related communications
   
• Account or vendor/customer information: if you create an account or work with us as a customer or supplier (if applicable)
   
• Payment information: if payments are made through the Services, payment details may be collected by our payment processor (we typically do not store full card numbers)
   

When you visit our website, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, pages viewed, time spent, referring URLs
   
• Cookies and similar technologies: for site functionality, analytics, and security (see Section 5)
   

We may receive information from:

• Service providers that support our business operations (e.g., analytics, website hosting, CRM)
   
• Business partners or referrals (e.g., when you are introduced to us by a mutual contact)
   

We use information to:

• Respond to inquiries and provide quotes, orders, and customer support
   
• Communicate about projects, lead times, changes, and fulfillment
   
• Improve and operate our website and Services
   
• Maintain security, prevent fraud, and protect our rights
   
• Comply with legal obligations and enforce agreements
   
• Send operational communications (e.g., quote follow-up). Marketing emails are sent only where permitted and can be opted out of.
   

We do not sell your personal information. We may share information in limited circumstances:

• Service providers who help us operate (hosting, analytics, email, CRM, payment processing, shipping, IT support). They are permitted to use information only to perform services for us.
   
• Business transactions such as a merger, acquisition, or sale of assets (information may be transferred as part of that transaction).
   
• Legal and safety when required by law, subpoena, court order, or to protect the rights, property, and safety of Mountain Manufacturing, our customers, or others.
   
• With your direction or consent (for example, when you request we coordinate with a specific vendor or shipper).
   

We keep information for as long as needed to provide Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and legal requirements.

We may use cookies and similar technologies to:

• Make the website function properly
   
• Remember preferences
   
• Understand traffic and usage (analytics)
   

You can control cookies through your browser settings. If you disable cookies, parts of the website may not function correctly.

We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have rights to:

• Request access to the personal information we hold about you
   
• Request correction or deletion of personal information
   
• Object to or restrict certain processing
   
• Opt out of marketing emails (use the unsubscribe link or contact us)
   

To make a request, contact us using the information in Section 11. We may need to verify your identity.

Our Services are not intended for children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children.

If you access our Services from outside the United States, you understand your information may be processed and stored in the United States where data protection laws may differ from those in your location.

We may update this Privacy Policy from time to time. The “Last Updated” date shows when changes were made. Material changes will be posted on this page.

If you have questions or requests about this Privacy Policy, contact:

Mountain Manufacturing