Privacy Policy
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Last Updated: March 10, 2026
Mountain Manufacturing (“Mountain Manufacturing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or otherwise interact with us (collectively, the “Services”).
1) Information We Collect
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### A. Information you provide to us
We may collect information you provide directly, including:
* Contact information: name, company name, email address, phone number, mailing address
* Business and quote information: project details, specifications, part drawings, RFQs, purchase orders, shipping/billing info, and related communications
* Account or vendor/customer information: if you create an account or work with us as a customer or supplier (if applicable)
* Payment information: if payments are made through the Services, payment details may be collected by our payment processor (we typically do not store full card numbers)
### B. Information collected automatically
When you visit our website, we may automatically collect:
* Device and usage data: IP address, browser type, operating system, pages viewed, time spent, referring URLs
* Cookies and similar technologies: for site functionality, analytics, and security (see Section 5)
### C. Information from third parties
We may receive information from service providers that support our business operations.
2) How We Use Information
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We use information to:
* Respond to inquiries and provide quotes, orders, and customer support
* Communicate about projects, lead times, changes, and fulfillment
* Improve and operate our website and Services
* Maintain security, prevent fraud, and protect our rights
* Comply with legal obligations and enforce agreements
* Send operational communications (e.g., quote follow-up). Marketing emails are sent only where permitted and can be opted out of.
3) How We Share Information
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We do not transfer your personal information to any external organizations under any circumstances, including with your consent. We maintain strict internal controls to prevent unauthorized sharing of user data.
We do not sell your personal information.
4) Data Retention
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We keep information for as long as needed to provide Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and legal requirements.
5) Cookies and Analytics
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We may use cookies and similar technologies to:
* Make the website function properly
* Remember preferences
* Understand traffic and usage (analytics)
You can control cookies through your browser settings. If you disable cookies, parts of the website may not function correctly.
6) Security
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We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is 100% secure, and we cannot guarantee absolute security.
7) Your Choices and Rights
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Depending on where you live, you may have rights to:
* Request access to the personal information we hold about you
* Request correction or deletion of personal information
* Object to or restrict certain processing
* Opt out of marketing emails (use the unsubscribe link or contact us)
To make a request, contact us using the information in Section 12. We may need to verify your identity.
8) Children’s Privacy
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Our Services are not intended for children under 13 (or the age defined by local law), and we do not knowingly collect personal information from children.
9) International Visitors
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If you access our Services from outside the United States, you understand your information may be processed and stored in the United States where data protection laws may differ from those in your location.
10) Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. The “Last Updated” date shows when changes were made. Material changes will be posted on this page.
11) Text Messaging and SMS Communications (Grasshopper)
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We use the Grasshopper app for our business phone number. We may send informational text messages only for purposes such as:
• Quote confirmations and follow-ups
• Order status and production updates
• Shipping and delivery notifications
• Account or service-related alerts
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Mountain Manufacturing, from 208-290-5405 regarding informational. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 208-290-5405 or monica@mtn-mfg.com. Mobile opt-in information is never shared with third parties.
By voluntarily providing your mobile phone number (via our website contact form, quote request, phone call, or any other method) and opting in, you consent to receive these informational SMS messages from Mountain Manufacturing.
Message frequency varies. Message and data rates may apply.
To stop receiving messages at any time, simply reply STOP to any text you receive. For help, reply HELP or contact us at monica@mtn-mfg.com or 208-290-5405.
You can view our full Privacy Policy and Terms at https://mtn-mfg.com/privacy-policy
Mobile Information Protection
Mobile information (such as phone numbers) will not be shared with third parties for marketing or promotional purposes.
Data Sharing Restrictions
We do not transfer your personal information to any external organizations under any circumstances, including with your consent. We maintain strict internal controls to prevent unauthorized sharing of user data.
Contact Information
If you have questions or wish to contact us regarding this policy or your information, please email us at Monica@Mtn-Mfg.com or call (208) 770-1716.
Important: We do not send promotional or marketing text messages. SMS is used strictly for operational and informational business communications.
12) Contact Us
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If you have questions about this Privacy Policy or our data practices, please reach out:
Mountain Manufacturing LLC
6082 W Seltice Way, Suite 121
Post Falls, ID 83854
Phone: (208) 770-1716
Email: Monica@Mtn-Mfg.com (Monica Lanese – Owner)We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.